Take a seat, grab a coffee, and take 15 minutes to read this free eBook. You'll be glad you did when you see major growth in...
Free Guide To Turning Customers Into Brand Advocates On Social Media
Discover the 4 social activities proven to Turn Customers into Brand Advocates
"Awareness is fine, but advocacy will take your business to the next level."
- Joseph Tripodi,
Chief Marketing Officer, The Coca-Cola Company
Downloaded by marketers in...
Social's Role in Loyalty
41% of consumers expect loyalty or rewards programs from fast-food restaurants, up from 30% in 2014.
88% of Americans say they would like some sort of incentive or reward for sharing a product via social media. This number jumps to 95% among 18-35-year-olds.
77% of all consumers admit they now retract their loyalty more quickly than they did three years ago.
Did you know?
41% Expect Rewards
Thought leaders in the restaurant industry agree that social media is playing an increasingly critical role in both guest acquisition and retention.
77% Weakening Loyalty
Sources: Accenture Strategy 2017, Winterberry Group 2016 & Technomic 2016
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